Intent
This guide contains tools to deliver a service through user-
centered design (UCD) methodologies. As UCD is an iterative
process, these tools can be reused and updated multiple times
throughout the design and lifetime of a service. While this guide
contains a selection of key tools and methodologies, this is not
an exhaustive list, and there are many additional methods not
included.
For more details contact:
Aly Blenkin at ablenkin@pivotal.io
Ellie Ereira at eereira@pivotal.io
Aly Blenkin & Ellie Ereira