Actors Map
Actor Mapping helps you to quickly create a visual overview of
the actors involved in your service eco-system. It's an easy and
effective way to understand the roles of the different players
directly or indirectly involved in the service. It also allows you to
identify users as distinct actors from other stakeholders, so you
know who to focus your service for. The process of creating this
map helps foster a shared ownership of language, vision, and
understanding across your team.
02
10-20mins
Aly Blenkin & Ellie Ereira
